Privacy Policy

1. Introduction

ZipIntel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

• Account information (name, email, company)
• Payment information (processed securely by Stripe)
• Address data submitted for verification
• Communications with our support team

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent
• API usage metrics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing information
• Respond to your requests and support needs
• Send service updates and marketing communications
• Detect and prevent fraud

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. API request logs are retained for 90 days. You may request deletion of your data at any time.

5. Data Security

We implement industry-standard security measures including:

• TLS encryption for all data in transit
• AES-256 encryption for data at rest
• SOC 2 Type II compliance
• Regular security audits and penetration testing

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

7. Contact Us

For privacy-related questions, contact us at privacy@zipintel.us